A Guest's Review Published My Address or Full Name — Remove It Fast

By ReviewRescueCross-checked against Airbnb's official Reviews PolicyUpdated August 5, 2026Not affiliated with Airbnb
The short answer

A review disclosing your exact address, door code, phone number, or full legal name violates Airbnb's private-information rule and is removable. This is treated as a safety issue, so request removal immediately — and if you or the guest are in the EU/UK, note the data-protection concern as added leverage.

Act immediately — this is a safety issue

Unlike opinion-based reviews, exposed personal details are a concrete policy breach and a safety risk. Airbnb tends to move quickly. Removable disclosures include:

  • Your exact address, unit number, or gate/door code.
  • Your full legal name (when not already on your listing).
  • Your phone number or email.
  • Details about your family or other guests.

How to request removal

  1. 1Screenshot the review first so you have a record once it's gone.
  2. 2File a removal request citing disclosure of private information.
  3. 3If you or the guest are in the EU/UK, add one line noting the data-protection (GDPR) concern — as leverage, not a lawsuit threat.
  4. 4If a door code was published, change it right away regardless of the review outcome.

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Frequently asked questions

The guest only used my first name. Is that a privacy breach?

Usually not — first names are common on Airbnb and often already public on your profile. The ground is strongest for genuinely confidential details: full legal name, exact address, phone number, or a door code.

Can I use GDPR to force removal?

Use it as leverage inside Airbnb's process, not as a threat to sue the guest. If either party is in the EU/UK and personal data is exposed, it gives Airbnb an extra reason to act quickly.

They posted a photo of my front door with the number visible. Removable?

Yes — an identifiable address or entry detail in a photo is the same privacy breach as text. Report it citing private information and, if relevant, the safety angle.

Sources

This guide reflects Airbnb's own published policies. Verify against the primary source, as Airbnb can update its policy:

Related guides

Private information exposed
Your name, address, or personal details published in the review.
The complete removal guide
Start here: the six grounds, the request, and the escalation ladder.
Profanity / personal attack
The words break the rule — a clear content-policy removal.