Airbnb Review Removal: The Complete Guide for Hosts (2026)
How to get an unfair Airbnb review removed in 2026. The six policy grounds Airbnb actually removes reviews under, the exact request to send, and how to escalate.
Read the complete guide →By removal ground
Irrelevant / off-topic reviews
Weather, the area, Airbnb's fees — content that isn't about your stay.
Read guide →Harassment, slurs & profanity
Threats, hate speech, or sexual content — a strong content-policy ground.
Read guide →Private information exposed
Your name, address, or personal details published in the review.
Read guide →Extortion & review threats
"Refund me or I'll leave one star" — provable via the message thread.
Read guide →Fake / never-stayed reviews
A competitor, a no-show, or a fabricated booking left a review.
Read guide →Retaliatory reviews
They broke a rule, you reported them, then the review landed. Narrow ground.
Read guide →By situation
The exact spot you're in — including the honest cases where a review can't come down, so you don't waste the dispute window.
Bad review after a refund fight
Removable only if they threatened the review to get the money.
Read guide →Street noise / neighbourhood review
Removable if the noise is external and outside your control.
Read guide →Guest never checked in
A no-show or cancellation who still reviewed — non-genuine.
Read guide →"Discount me or else" threats
Extortion — removable when the threat is documented.
Read guide →Review exposed my address/name
A privacy breach Airbnb usually removes fast.
Read guide →Profanity / personal attack
The words break the rule — a clear content-policy removal.
Read guide →Discriminatory / hateful review
Hate speech is a serious content-policy violation.
Read guide →Review after enforcing rules
Retaliatory only if you reported a violation to Airbnb first.
Read guide →Competitor / fake-account review
Non-genuine — Airbnb can verify there's no real booking.
Read guide →Review after a damage claim
The common trap: disputing a claim isn't automatically retaliatory.
Read guide →Blamed for Airbnb's fees/app
Airbnb's own service isn't yours — a strong irrelevant case.
Read guide →"It's unfair and untrue"
The honest answer: unfair alone isn't removable. What to do instead.
Read guide →How to respond to a bad review
Write for future guests, not the angry one. The calm-response formula.
Read guide →New host, first bad review
Check for a ground, respond calmly, then out-review it fast.
Read guide →Reviewed the wrong listing
Mismatched review — the wrong details are your evidence.
Read guide →Low rating, no comment
A bare star rating is subjective — almost never removable.
Read guide →“Place was dirty” review
A genuine cleanliness opinion stays up — respond, don't dispute.
Read guide →Check-in problem review
Check-in feedback is about the stay — fix it, don't dispute it.
Read guide →“Not as described” review
An accuracy-dispute opinion — usually stays up; reply calmly.
Read guide →Ask a guest to change a review
Allowed if you ask politely — never pressure or incentivize.
Read guide →Review dispute window
14-day review period, ~30 days to respond — act fast.
Read guide →Bad review & Superhost
Superhost is your overall metrics over time — not one review.
Read guide →Foreign-language review
Translate first, then judge against the six grounds.
Read guide →One bad review among good
Barely moves an established average — often reads as authentic.
Read guide →How to report a guest
Document the violation — it also unlocks the retaliatory ground.
Read guide →Review disappeared / removed
Policy removal, missed window, or under review — how to check.
Read guide →Nice comment, low rating
Mismatch isn't removable — ask politely or reply publicly.
Read guide →Cleaning-fee complaint
Your cleaning fee is yours to set — usually not removable.
Read guide →